Citi Price Rewind Overview: How it Works

By Gavin | March 05, 2019

It's a passion from a stubby and today we're going to talk about Citi rewinds, let's get started.

Citi is kind of the third one after Chase and Discover, depending on what you're purchasing it might need to be the best or it might be the worst. The one really big advantage of Citi is that it's relatively automated, both chase and Discover you have to do a lot of legwork, even Citi you kind of have to do a lot of legwork at the beginning, but towards the middle, in the end, it's not too bad at all.

If I had to rate the experience I'd probably put Citi on top just because it's very simple, probably put discover in the middle and then probably put Chase at the bottom. I've kind of had weird experiences with the e-claims website, so that's kind of why it's at the bottom.

Looking at which of these cards is the best, I think it really depends firstly on which card you have, just because they're probably not going out just to get a card solely for this purpose, and also what you're looking to buy. Different cards have different exceptions, and we're going to dive into that, running through a quick overview of how the price was wind works.

What you need to do is you need to buy two items, you cannot use price protection if you do not buy two items. I have a lot of Facebook messages asking me how to do this without actually buying it, so to reiterate you need to buy two item, you need to save the receipt, then you need to log in a Citi price rewind and look for the item that you bought, there's a lot of different things that are not covered, and we're going to talk about that after this.

Next, you need to select the item, enter the purchase details, and upload the receipt, that way price to rewind works by itself. If you don't see the exact item on their database what you can do is to submit a rewind benefit request form, you can do this either online by mail or by phone. I typically recommend online after this, you're pretty much done your part, so this is where Citi rewind works, it's magic.

They're going to look for a lower price based off the item that you bought, and if they find anything within 60 days they're going to notify you by email, if you find a lower price by yourself you can also submit this information, and it's going to submit the benefit request.

The final part is that you save money, the basics of it are pretty straightforward, and I think it's pretty logical, the main difficulty though is that you have to submit that information at the beginning. If we're someone buying one or two items then this obviously isn't too bad, especially if they're bigger items. But if you buy let's say a hundred different items or probably maybe ten or twenty ones, different items from Amazon are from different places, then it's going to be a hassle entering this information.

One thing to be aware of is that Citi rewind only works for 60 days from the date of purchase, the maximum you can get per item is 500 or the amount charged to the Citi card, unlike Discover you don't need to charge the full amounts of the card. If you have a gift card then Citi would probably be a better choice, the maximum benefit from price rewind is 2500 dollars per year per accounts, and for Citi its calendar year, not cardmember year. So it's basically until December.

In order for price rewind to work the item has to be exactly the same as the one that you bought, the same manufacturer, same model number, and same color. The lower price has to be published in either an online retail site or in either newspaper, magazines, store circulars or catalogs. This does include special promotions like Black Friday or door Busters, and this only includes the sale price, not stuff like tax and shipping, these things that are not included, include motorized vehicles, like boats, cars, and aircraft, interestingly enough tires are covered.

If I recall correctly I believe that Discover does not cover tires, food, beverage fields, medications jewelry, things like loose gems, precious stones, metals, but watches are eligible tickets of any kind airlines sporting events as well as the lottery collectible items, including but not limited to antiques coins, art, sports memorabilia or stamps items purchased for resale plants and animals, including stuffed or mounted animals are fish advice our professional services.

There's also a bunch of different special circumstances that are not eligible for Citi price rewind, if the lower priced item includes a service contract, something like a cell phone, then that's not covered if the lower price item is offered at no cost or the lower price item includes a bonus or free offer or special financing or a rebate. It's also not covered if the store is going out of business or if it's an internet auction site something like eBay or if it's used customized altered refurbished or secondhand.

There are a lot of terms, but it's not as onerous as you might think, and I think it's pretty reasonable depending on what you're looking to buy, I would probably put Discover in, Citi on top, and then Chase at the bottom, the main reason is because Chase has a specific term saying that anything that is limited quantity does not count, and a lot of people tell me that it's fine, that I say that Black Friday is covered, but I really don't want to risk it. If it's listed specifically like that in their terms the really big benefit of Citi is that it's mostly automated.

Once you submit your information and the big con is that it's only 60 days and that you also have to submit your information, so it's kind of a pro and a con afterward it's automated, but you do have to put in the legwork. For me, personally I haven't actually used the D press rewind, but again it sounds pretty awesome and I actually think they made it a lot easier to use if you look at what the terms were last year. I hope that was helpful.